Enlighten Mental Health pty ltd does not sell or distribute information about website users or visitors. All information transmitted through this website is strictly confidential. Information regarding website analytics (how many visitors, what time they visited) is able to be viewed.

General

The information published on this website is for personal use only. Information on this site is not intended to be comprehensive or intended for the purpose of any psychological diagnosis, therapy or provided as an alternative to obtaining psychological advice from a qualified practitioner.

This site at times may provide links to other company websites and resources as a convenience to you. Enlighten Mental Health pty ltd is not responsible for the accuracy, quality or suitability of any linked websites.

Enlighten Mental Health pty ltd accepts no responsibility permitted by law for misuse of information presented on this website by any individual, for the purpose of claims, compensation, litigation, damages or personal problems.

The use of any and all corporate logos on this site in no way is intended to imply that Enlighten Mental Health pty ltd is endorsed by or represents these Institutions.

Personal Information

We may ask you for personal information, such as your name, email, address, contact details, Medicare and health care provider number and payment details. We may also contact your health insurer and Medicare in order to process and claims or refunds. We collect only the personal information relevant to providing you with a service, and use your information only to ensure the fulfillment of this service. You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services without this information.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified.

If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of your desired service without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.

Third-Party Services

We may employ third-party companies and individuals on our websites – for example, analytics providers and content partners. These third parties have access to your personal information only to perform specific tasks on our behalf, and are obligated not to disclose or use it for any other purpose. These third party services do not have access to your personal health data details including Medicare or health data.

Security

We take security seriously, and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorised access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data. Our booking system and payment systems comply with the strict Australian standards required to process, store and collect Australian’s health care data.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.

Children’s Privacy

We do not knowingly collect or store personal information from children (visitors under the age of 18). If you believe your child has provided us with personal information, we encourage you to contact us immediately, and we will do our best to delete the data as quickly as possible. Data that is collected for the purposes of providing treatment to a child is stored separately in our secure booking system that is compliant with the Australian Government’s strict standard for storing health care data of Australian citizens.

Changes to our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information. does not sell or distribute information about website users or visitors. All information transmitted through this website is strictly confidential.

privacy and personal information.